Having surgery is never easy as there may be several visits to the hospital before the surgery for checkups and preparation and when the day comes, those getting surgery need to find reliable transportation to and from the hospital or surgery center. With the stress and anxiety a situation like this can bring, the last thing you want to worry about is having transportation when you need it. At VIATAS, we can help those who need rides to and from hospitals and surgery centers throughout the Chicago area by providing non-emergency medical transportation.
With our non-emergency transportation service, we can provide comfortable transportation to and from the hospital in situations that do not require an ambulance. You can trust our chauffeurs to provide attentive assistance, ensuring that you get in and out of the vehicle safely and enjoy a gentle ride back home following your surgery or hospital stay. This service is ideal for those undergoing surgery or a procedure that makes driving difficult or impossible, as well as parents bringing home their newborns.
Whether you need transportation to and from surgery prep appointments, follow-up appointments, or the surgery itself, we will ensure safe transportation in our comfortable luxury vehicles. We will make sure the ride is as smooth and pain free as possible and help you inside when you get home to ensure your safety. We also help keep patients safe by disinfecting our vehicles after every ride and using plastic partitions to prevent spreading infections.
Trusted Transportation for Outpatient Care with VIATAS
At VIATAS, we understand the importance of safe, reliable, and compassionate transportation for patients, their caregivers, and the medical professionals who rely on us to support their patients. Our non-emergency medical transportation service offers a seamless solution, allowing everyone involved to focus on care and recovery without the added stress of driving.
Chicago is home to some of the world’s leading medical centers, and VIATAS is proud to provide transportation to and from these renowned facilities. Whether it’s Northwestern Memorial, Rush University Medical Center, or the University of Chicago Medicine, our professional chauffeurs ensure timely, comfortable rides to surgeries, follow-ups, and outpatient procedures.
For caregivers and chaperones, our service allows you to focus on being present for your loved one instead of managing transportation logistics. For medical professionals, VIATAS offers a dependable partner, consolidating transportation needs with a trusted team who prioritizes safety and professionalism. And for patients, we deliver a gentle, stress-free experience, helping you arrive safely and comfortably every time.
With a focus on comfort, discretion, and cleanliness—including thorough vehicle disinfection after every ride—VIATAS is here to provide peace of mind and exceptional care. Let us be your trusted transportation partner for life’s important medical journeys.
Our non-emergency transportation services are limited to passengers who do not require wheelchair accessible vehicles.
We can provide non-emergency transportation for the following:
- Lasik surgery
- Physical therapy
- Chiropractic appointment
- Orthopedic surgery
- Hernia surgery
- Head and neck surgery
- Gynecological surgery
- Childbirth
- Colon and rectal surgery
- Other types of outpatient surgery
Partnering with VIATAS for Non-Emergency Medical Transportation
For over 30 years, VIATAS has partnered with healthcare providers across Chicagoland to deliver safe, reliable, and professional non-emergency medical transportation for patients. We understand the unique needs of local doctors’ offices, from pediatric practices to specialized care facilities, and we work seamlessly with your team to ensure your patients arrive and depart on time.
Our service reduces congestion in waiting rooms, improves operational efficiency, and enhances patient satisfaction by providing safe, private transportation tailored to their needs.
When you partner with VIATAS, you’ll benefit from:
- Reliable transportation to and from any location in Chicagoland.
- Safe, professional service with a focus on patient comfort and care.
- Online tools for seamless reservation management.
- A trusted partner with decades of experience supporting local practices.
At VIATAS, we’re committed to helping your practice run smoothly by ensuring transportation is one less thing for you to manage, so you can focus on providing exceptional care.
Booking Non-Emergency Medical Transportation with VIATAS
If you need to book non-emergency medical transportation with VIATAS, follow these steps:
- Schedule in advance: Book your transportation service as soon as your surgery is scheduled to ensure availability and better plan the day of your surgery.
- Tell us your needs: Let us know if you have any special needs such as extra assistance getting in and out of the vehicle or help with mobility aids or medical equipment so that we are better prepared to accommodate you.
- Schedule a pick-up time: Schedule a pick-up time before surgery while taking into account the distance and traffic as well as pre-surgical preparations.
- Dress comfortably: Wear comfortable, loose-fitting clothing which will help you relax and increase your comfort for the ride home.
- Have someone with you: Even when booking transportation with us, you should have a friend or relative with you to provide emotional support and assistance.
- Pack essentials: Have essential materials such as your ID, insurance card, contact information, medications, and anything else needed packed and ready to go before being picked up for surgery.
For Doctors: How to Book Non-Emergency Medical Transportation with VIATAS
To ensure your patients receive the best transportation experience, here’s how your office can prepare when booking with VIATAS:
- Gather Patient Details: Collect all necessary patient information, including contact details, mobility requirements, and any special needs such as medical equipment or assistance.
- Plan Pick-Up and Drop-Off Times: Coordinate with the patient to determine an appropriate pick-up time based on their location, the distance to your office, and any pre-surgical preparations.
- Provide Clear Instructions: Communicate the patient’s specific needs to VIATAS when booking, ensuring that our chauffeurs are prepared to deliver personalized service.
- Inform the Patient: Advise patients to have essentials ready, such as their ID, insurance card, medications, and any personal items they may need.
- Coordinate Follow-Up Rides: If transportation is needed for follow-up appointments or additional visits, schedule those rides in advance to ensure seamless service.
By partnering with VIATAS, your practice can confidently provide patients with safe, reliable transportation, enhancing their overall care experience and making your operations more efficient.
Chauffeur Service for Patients to Local Hospitals
As your pick-up time approaches, you will receive a text message with chauffeur and vehicle information. Our chauffeur will be there to help you get into the vehicle and ensure your comfort on the journey to the hospital. After the procedure, they will help you get into the vehicle and drive carefully back to your home to minimize your pain and discomfort. Once there, the chauffeur will help you out of the vehicle and ensure you get safely inside.
The luxury Lincoln sedans and SUVs in our fleet are spacious and comfortable for a smooth ride home. Those who may need extra space after their procedure could benefit from choosing our SUV.
Non-Emergency Transportation from VIATAS
If you or a loved one is in need of non-medical transportation services for a surgery, physical therapy, or another type of medical appointment, VIATAS can help. Our experienced chauffeurs are sensitive to the needs of those needing non-emergency medical transportation and will take every step to ensure their comfort and safety.
VIATAS also helps doctors and healthcare providers by offering non-emergency medical transportation designed to accommodate both patients and their chaperones or caregivers. This service ensures safe, reliable, and timely transportation to outpatient procedures, follow-up appointments, or therapy sessions, enhancing the overall care experience.
By partnering with VIATAS, doctors can streamline patient transportation, reduce scheduling issues, and provide a stress-free solution for patients and their families. Our professional chauffeurs prioritize safety, comfort, and punctuality, making VIATAS a trusted choice for outpatient care.
You can book non-emergency transportation by calling VIATAS at 1-800-421-0607 or completing a booking form on our website.
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Non-Emergency Medical Transportation FAQ
What is VIATAS non-emergency medical transportation?
VIATAS non-emergency medical transportation provides safe, reliable, and comfortable transportation for individuals attending outpatient procedures, medical appointments, or follow-ups. This service is designed for those unable to drive themselves due to anesthesia, medication, or other medical needs and supports patients who may require a caregiver, chaperone, or family member to accompany them. It ensures timely transportation to and from Chicago’s major medical facilities, accommodating the unique needs of patients and their care teams.
Who can use non-emergency medical transportation services?
Non-emergency medical transportation services are designed for individuals who face challenges using traditional transportation options due to medical conditions, recovery, or other limitations. This includes elderly patients, individuals with disabilities, those recovering from surgery or illness, and individuals managing chronic medical conditions. The service ensures safe and comfortable transportation tailored to their specific needs.
How can I arrange for non-emergency medical transportation?
To arrange for non-emergency medical transportation, you can contact VIATAS directly or work with your healthcare provider to coordinate transportation services. Some healthcare facilities may have partnerships with transportation companies or offer transportation services themselves. Be sure to provide details about your medical condition and transportation needs when arranging for services.
